How to buy online 

Logging in

Buying your Tickets

  • Sign in or Create an account
  • Select the fixture you would like to see
  • Select seating block
  • Select your seat/s
  • Proceed to basket
  • Select your price type/s
  • Assign your tickets to friends or family members linked to your account
  • Proceed to check your personal details
  • Choose your desired delivery method
  • Follow the payment instructions to complete your purchase.

Cup & Friendly Reservations

  • Log in to your account
  • Select the ‘Reservations’ tab along the top of your screen
  • A list of the reserved seats for you and all supporters linked to yourself will be displayed on the screen
  • Select the reservations you wish to purchase, and proceed as above to purchase these tickets

[email protected]

  • A [email protected] service for home supporters purchasing tickets for home fixtures online or over the phone is now available. This enables supporters to print their match tickets themselves rather than having to collect or pay for postage of their tickets.
  • If you select [email protected], shortly after completing the transaction an email will be sent to the email address of the lead transaction customer. This email will have a number of PDF file attachments; one for each ticket purchased in the transaction. Each PDF ticket should have a barcode printed on the top left hand corner, seat details down the left hand side and instructions as to how to fold and use the ticket at the turnstiles.
  • [email protected] tickets should be received via email within 24 hours of completing your transaction. If you do not appear to have received the email, please check all email folders including your Junk, Spam and Trash folders. If the email still cannot be located, please email [email protected] immediately with full transaction details.
  • All [email protected] tickets should be printed in black and white on a single A4 sheet of paper. Once folded, the ticket should be used at the turnstiles in the same way as an ordinary match ticket, inserting the ticket barcode first into the reader.

Here’s Rammie & Ewie showing you exactly how it should be done –

Rammie-and-Ewie-PAH-NEWRammie-and-Ewie-PAH-16-17-Reader

 

 

 

 

 

 

 

 

 

 

Please note, before choosing to [email protected], we advise supporters to check that we hold the correct email address for them on the system.

Friends and Family Management Guide

Visit www.wearederby.com, and select the ‘Buy Tickets’ tab on the right hand side of the page

1

Sign in using your Fan ID and password by clicking on the ‘Sign In’ button in the top right corner of the page

 

2

Once you are signed in, select the ‘My Account’ button at the top of your screen

 

3

This will take you to a page displaying all of your personal details, which can be updated at this stage, as well as a list of your current ‘Friends & Family’

4

Select the ‘Manage my relationships’ button under the ‘My Friends & Family’ tab

5

This will bring up a box called ‘Relationships’, with a button on the right hand side of the box to ‘Create a Relationship’

6

You will then be asked if the supporter you would like to add is currently registered with ourselves, or if you would like to create a Fan ID for them

7

If the supporter is not currently registered with us, you will be able to create a Fan ID for them, by filling out the form below. Please note, you will be required to provide the supporter’s full name, full address and email address to create a Fan ID for them

8

Once you have input the supporter’s email address and postcode, select the ‘Retrieve’ button to fill in their address details

9

Click the green ‘Create Account’ button to complete this registration. You will then be asked to confirm a few details regarding the type of relationship, such as friendship or family

10

Click the green ‘Ok’ button to complete the process.